Frequently Asked Questions
Everything you need to know about shopping with Denton Main Street Association.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our facility.
What is your return policy?
We accept returns on most unworn and unused items within 30 days of purchase. Please ensure all original tags are attached and include your packing slip for a faster refund process.
Can I pick up my order in person?
Yes! We offer local pickup at our downtown Denton office. Select the 'Local Pickup' option at checkout, and we will notify you when your items are ready for collection.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products locally sourced?
Many of our items are designed and produced by local artisans and businesses within the Denton community. Check individual product descriptions for specific origin details.
Do you offer international shipping?
Currently, we only ship within the United States. We hope to expand our shipping capabilities to international customers in the near future.